What Is Conversational AI? Examples And Platforms Plus, Laiye ensures companies can learn from every interaction, with real-time dashboards showcasing customer and user experience metrics. After each session, the system rates the answers of each bot, allowing them to learn and improve over time. Moreover, Laiye’s offering can interact with tools like Salesforce, Slack, Microsoft […]
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What is Microsoft Designer AI? Intelligent Design On the other hand, active listening empowers the robot to actively engage in conversations with the user, asking relevant follow-up questions, and inspiring users to think critically about their perceptions and thoughts, in addition to improving trust in the robot (Anzabi and Umemuro, 2023). The key lies in […]